New Procedures to Maximize Your Safety
March 16, 2020We are committed to ensuring the health and safety of our patients and staff by reducing the spread of the COVID-19 virus and minimizing exposure. Please note the new procedures below. We also have signs on our entry door alerting patients of these procedures.
Required Pre-Visit Check-In:
For the safety of our patients and staff, pre-visit check-ins are now mandatory prior to being seen. If you have an appointment, you are now required to check-in for your appointment before coming to the office.
We offer two ways to complete this check-in:
- Respond to the pre-visit communication received via text and email. Once you have completed the check-in, you will be alerted to either call the office or proceed with your appointment.
- Call the office and answer the necessary screening questions.
If one of these steps is not completed, you will not be able to be seen by your provider and will be asked to return to your car to complete the mandatory pre-visit check-in process. No walk-in visits will be allowed at this time.
One Guest Per Visit:
We encourage patients to come alone or limit guests to one. This will be part of our ongoing effort to reduce the possibility of spreading the virus by limiting the number of people that come to the offices. We request that patients sit apart from one another in waiting rooms.
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Please know that we are here for you! If you are healthy, and not elderly or in high-risk population, you can continue to see your regular providers and we will take every precaution to keep you safe. Visit www.starlingphysicians.com/coronavirus for frequent updates based on CDC guidelines.